Who we are
SIM Solutions BV, Lansiersstraat 18, 2800 Mechelen, Belgium, enterprise number BE 0680.932.773, is responsible for the personal data described here. Contact: info@simsolutions.be.
This website
- No cookies, no analytics and no advertising trackers.
- The site is hosted by Netlify. Like any web server, it processes technical data such as your IP address, browser and the requested page to deliver and protect the site.
- Fonts and videos are served from our own site. The footer shows our integrator badge, which your browser loads from Inductive Automation; their server receives your IP address for that request.
- The free tag converter runs in your browser. Files you load into it are not uploaded.
When you contact us
If you email us, we use your name, email address and message to answer you. If we work together, we use contact and business details to prepare and perform the contract and for our accounting. Our email is hosted by Proton. If you reach us through a partner programme, for example a referral from Microsoft Marketplace, the programme passes your contact details to us so we can respond.
We keep emails as long as needed for the conversation or the project, and business records as long as Belgian accounting and tax law require. We do not sell personal data and do not use automated decision-making.
Legal basis
Answering your questions and preparing an offer (steps before a contract, or our legitimate interest in replying), performing a contract, and complying with legal obligations.
Your rights
You can ask for access to, correction or deletion of your data, restriction of or objection to its use, and data portability, by emailing info@simsolutions.be. You can also lodge a complaint with the Belgian Data Protection Authority: dataprotectionauthority.be.